Quick Course Intro
In this course, account managers and customer success managers will learn how to go beyond order-taking and start driving real account growth. She covers wallet share, upselling, and strategic conversations that lead to more revenue and stronger customer relationships.
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FREQUENTLY ASKED QUESTIONS
How much do courses cost?
Each course is $79 (USD) per learner with a one-time payment. No subscription or renewal required.
What’s included with each course?
Each course includes an intro video, interactive eLearning, real-world application activities, a short quiz, and downloadable tools like cheat sheets, guides, and templates. Rep courses include manager coaching tools, and manager courses include director-level tools to support team development. You’ll also get access to new content added twice monthly.
How long do I have access to my course?
You’ll have 30 days of access from your purchase date.
How long does each course take to complete?
Each course takes roughly 20 minutes to complete.
Can I buy this course for my team?
Yes. For team pricing or bulk access, contact salesbar@factor8.com.
Can I buy multiple courses at once?
Courses must be purchased one at a time due to platform limitations. If you’re planning ahead or want more topics, check out our full Certifications or the Sales Bar On Demand subscription for more value.
Are these courses self-paced?
Yes. All courses are completely self-paced and on demand—start, stop, or revisit anytime within your 30-day access window.
How do I access my course after purchase?
After checkout, you’ll be redirected to a page with login instructions. You’ll also receive an email with your course access details.
Will I receive a certificate?
No. Certificates are only provided for our full certification programs.
Do you offer refunds?
We do not issue refunds for online course purchases.
What if I have questions or need help?
Email salesbar@factor8.com anytime with questions—or to repurchase a course if access has expired.