Having Difficult Conversations With Ease
Is there a magic formula for delivering bad news? How do we have the tough talks and make sure that we not only get results but leave the other party intact?
If you dread (or find yourself avoiding) difficult conversations, then watch this session to learn:
- A simple model for delivery
- Tips on planning the conversation
- Pitfalls to avoid
- Steps to be sure you maintain everyone’s esteem
- Incredible tips and stories from top leaders
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