having difficult sales conversations
“I used to put off tough conversations with my reps, which only made problems worse. This course gave me the framework and confidence to handle them quickly and constructively. My team is stronger and more accountable because of it.” – Denise, Sales Manager

Having Difficult Conversations

$79/per learner (USD)5.0/5.0Role: Team Leader, Manager

Having difficult sales conversations is one of the toughest parts of the job when you’re in sales management. Arm yourself with our E-COACHN℠ Model and tips on who, what, where, when, and how to have these talks. You’ll leave feeling much more confident doing the hard stuff.

Expected results: 
Apply the E-COACHN model to structure difficult conversations
✔ Build confidence in addressing tough management situations
✔ Handle performance issues with professionalism and empathy
✔ Maintain team morale while holding reps accountable
✔ Prepare effectively by planning who, what, where, when, and how
✔ Strengthen leadership presence by mastering hard conversations
✔ Improve accountability and performance across the team
✔ Reduce stress and hesitation around coaching conversations

having difficult sales conversations
“I used to put off tough conversations with my reps, which only made problems worse. This course gave me the framework and confidence to handle them quickly and constructively. My team is stronger and more accountable because of it.” – Denise, Sales Manager

Having Difficult Conversations

$79/per learner (USD)5.0/5.0Role: Team Leader, Manager

Having difficult sales conversations is one of the toughest parts of the job when you’re in sales management. Arm yourself with our E-COACHN℠ Model and tips on who, what, where, when, and how to have these talks. You’ll leave feeling much more confident doing the hard stuff.

Expected results: 
Apply the E-COACHN model to structure difficult conversations
✔ Build confidence in addressing tough management situations
✔ Handle performance issues with professionalism and empathy
✔ Maintain team morale while holding reps accountable
✔ Prepare effectively by planning who, what, where, when, and how
✔ Strengthen leadership presence by mastering hard conversations
✔ Improve accountability and performance across the team
✔ Reduce stress and hesitation around coaching conversations

Quick Course Intro

In this course, you will learn proven strategies for having difficult sales conversations with your reps. Using the E-COACHN model, you’ll discover how to prepare, maintain esteem, and handle tough situations without damaging morale. These skills will help you approach performance issues, sensitive topics, and accountability conversations with professionalism and confidence.

FREQUENTLY ASKED QUESTIONS
How much do courses cost?

Each course is $79 (USD) per learner with a one-time payment. No subscription or renewal required.

What’s included with each course?

Each course includes an intro video, interactive eLearning, real-world application activities, a short quiz, and downloadable tools like cheat sheets, guides, and templates. Rep courses include manager coaching tools, and manager courses include director-level tools to support team development. You’ll also get access to new content added twice monthly.

How long do I have access to my course?

You’ll have 30 days of access from your purchase date.

How long does each course take to complete?

Each course takes roughly 20 minutes to complete.

Can I buy this course for my team?

Yes. For team pricing or bulk access, contact salesbar@factor8.com.

Can I buy multiple courses at once?

Courses must be purchased one at a time due to platform limitations. If you’re planning ahead or want more topics, check out our full Certifications or the Sales Bar On Demand subscription for more value.

Are these courses self-paced?

Yes. All courses are completely self-paced and on demand—start, stop, or revisit anytime within your 30-day access window.

How do I access my course after purchase?

After checkout, you’ll be redirected to a page with login instructions. You’ll also receive an email with your course access details.

Will I receive a certificate?

No. Certificates are only provided for our full certification programs.

Do you offer refunds?

We do not issue refunds for online course purchases.

What if I have questions or need help?

Email salesbar@factor8.com anytime with questions—or to repurchase a course if access has expired.

Got questions? We’re here to talk! Email us at salesbar@factor8.com