Award-Winning Sales Rep and Sales Manager Training
Case Study
How Quill Saw a Jump in Sales Reps Above Quota After Manager Training
Industry: Business Supply Retailer Company Size: Enterprise
Quill provides businesses with office supplies, furniture, technology, cleaning products, breakroom essentials, and other workplace products to help organizations operate efficiently.
The Challenge
Team of 20 managers were promoted from within or had little to no previous management experience
Lack of foundational leadership and coaching skills
The Solution
Created a 2-day leadership workshop for Team & Sr. Managers
Taught foundational leadership skills including time management, effective communication, and delivering difficult messages
Post-training 1:1 coaching was implemented
"We have seen more consistency between all the team managers."
We have seen more consistency between all the team managers on the floor with communication, coaching, and sales results. Everyone is marching to the same beat & expectations are very clear.
Jason K., Sales Manager at Quill
The Results
33%
Increase in sales reps above quota
20 Managers
Developed through leadership training
Team Alignment
Managers became more consistent in communication, coaching, and expectations
