I’ve been in sales management for most of my career. But, I’ve been in inside sales management for just 4 1/2 years. What a shift! After working in the inside environment for about four years, our company brought the factor8 folks into our large center. After careful evaluation of everyone from the associates to the VP, it was clear that we needed to make significant change…Once the realization set in that we needed to significantly change, the work was done quickly and efficiently for us. They worked at our speed which is a feat in its own! And, they trained sales leaders and associates with the same passion.