Kathleen’s training was phenomenal; words cannot even express our gratitude. The quality of our sales opportunities improved tremendously. This was reflected in our client’s conversion rate which went from 19% to 35% surpassing the competitor’s rate. The team had a paradigm shift and their skills were developed and sharpened. The training did not only develop them in their sales performance but also in their professional performance. It was truly amazing and I would recommend Factor 8 for anyone who is expecting high results from their sales team.