Business as usual has changed in recent years, and top leaders are getting out in front in ways beyond work-from-home management. AA-ISP is bringing our community a Factor 8-produced virtual workshop for real-time help, skills, tips, and strategies in a highly interactive virtual training session (not a listen-in-the-background webinar!). Let’s help our front-line leaders manage productivity without micromanagement, ensure preparation for a tough economy, and increase the quantity AND quality of their rep coaching. We’ll go beyond tips to templates, steps, and even remote practice of new skills.
In this session, you’ll learn:
- How to move floor coaching to remote coaching
- Dos and don’ts of remote management
- A step-by-step model for delivering quality call-coaching feedback
- Identifying culture-killing behaviors (the NOT great coaching)
- A formula for making time to coach the right reps the right amount
- Building rep confidence
- Hands-on practice with new skills
As an added bonus, you’ll also get 5 uber helpful coaching cheat sheets!