What Skills Do Your Sales Reps Need to Keep Deals Moving?
We’re all thrilled that the world is opening more and more and business is getting back to normal. The vast majority of sellers and leaders I talk to say the […]
Why Your Customer Care Agents Should Be Upselling
Sometimes an upsell is obvious. The kid at the movie theater register (MAN, I miss the movies) has obviously been scripted to say, “How about some Red Vines or nachos […]
Join Factor 8: We’re Hiring a Remote Account Executive!
If you’re ready to take a giant leap in your career – and you’re willing to work hard for it – you may have found your place. Factor 8 / […]
How Leaders are Pivoting their Sales Strategy
Each month I have the privilege of facilitating a by-invitation-only Executive Open Bar peer discussion. We pick a topic, share what’s working, give advice, and basically help our fellow Sales […]
Transitioning Your Team from Field Sales to Virtual Sales – Interview with Premier Safety
2020 has thrown a curve ball at many sales teams, but field sales teams have arguably made the most drastic changes due to the fact that most reps can no […]
Tips for Virtually Onboarding New Sales Reps
In July, our Executive Open Bar topic was Remote Training Best Practices. This was a high-demand topic for obvious reasons with so many workforces now at home. If you’re new […]
How to Have Difficult Conversations at Work
Difficult conversations are often dreaded and sometimes even avoided, but hey, let’s be honest, these are conversations that we need to have. Before I became Lauren’s sidekick (AKA Executive Assistant), […]
How to Be a Good Virtual Sales Coach
Coaching is a tough skill for most sales managers. But if you’re used to being in office and are now managing a virtual sales team, you have some added hurdles. […]
3 Questions Customer Service Agents Should Be Asking to Generate Revenue
In the past few years, the number of touches required to make a sale has more than doubled. In 2017 the number was under 4, and in 2020 we talk […]
What Is Good Virtual Sales Training?
Now more than ever the world needs good virtual employee development. Enablement leaders are scrambling to take face-to-face employee training programs online and sales leaders are stretching themselves thin plugging […]
#GirlsClub: A Program for Rising Female Sales Leaders
Congratulations to the 50+ women who certified from #GirlsClub last week! You may know that I founded both companies, but you may not know how Factor 8 and #GirlsClub are […]
Are You Having Race Discussions At Work?
Open Bars may be my new favorite thing. 😲 A new monthly feature for our “Friends of Factor 8” Community, this private executive-only forum is a place to learn from […]
What’s Working? Top Tips from Sales Leaders
My third post in a series following our “Friends of Factor 8 Open Bar” with top leaders across multiple industries, this post will share the top tip that they brought […]
What I’ve Learned (so far) & Actions Leaders Can Take
It’s a crazy time to be an American right now, but a great time to lead a team. I’ve learned a LOT in the past few days. My goal is […]
Tips for Selling Right Now
Last week I shared the rough stages we’re seeing in companies’ responses to COVID-19: Step one was focusing on connectivity (WFH) Step two was focusing on morale and connections (Zoom […]