Tips for Mastering Call Coaching
Call coaching is literally THE hardest new skill for sales managers. Yes, it’s a new skill even if you’re not a new manager. Why? Because as a seller – hell, as a HUMAN – our job is to take action to get results.
5 Tips to Maximize Your Sales Training Investment
After you’ve hired a sales training vendor, there are a series of questions you need to answer in order to ensure you’re getting the most out of your sales training investment.
How to Overcome Brush-Offs (and Get Prospects Talking)
If you’re making outbound sales calls, cold or warm, you’ve gotten the brush-off before. But here’s the good news: Brush-offs are not objections.
7 Phone & Video Prospecting Tips for Sales Reps to Crush It
Plenty of sales reps love the convenience of email and LinkedIn prospecting. But rapid-fire, stock messages do little to build rapport and trust with your prospects. That’s why, as much as some people despise it, you have to pick up the phone.
Tips for Managing a Remote Sales Team
Now that we’re managing virtually, we need a proactive approach. We need to shortcut the learning curve and have a plan – one that includes the challenge of not seeing who’s in their seat, overhearing the calls, and picking up on the team dynamic.
4 Time-Saving Tips for Sales Managers
I’m writing this blog at 9 am tucked into bed with the flu. I started to write it at 7:15 am, but decided on OJ and an episode of American Housewife instead.
How to Hire and Retain Top Sales Reps and Managers
Help! I’m hiring salespeople, but where do I find them? Well, probably not in the stack of resumes from your recruiting department. Or maybe you already know that and hence the Google search bringing you here.
Quick Tips on Overcoming Sales Objections
If you’re a BDR or SDR, you’ve probably heard your fair share of sales objections. And chances are, you’re likely NOT a big fan of them. I’m here to change your mind. Why? I LOVE objections.
Top Sales Closing Techniques
So you put in the hard work, you hooked your prospect, you got to the decision-maker, and you’re at the finish line – it’s now time to close the sale. Time to celebrate? Not quite yet… A shocking 64% of reps don’t actually end up closing the deal.
Inside Sales Training: What Does Good Training Look Like?
Whether you’re shopping around for external inside sales training vendors or working with your internal training department, knowing what good inside sales rep training looks like is the first step to ensuring your training is checking all the key boxes.
8 Sales Rep Onboarding Best Practices
There are about 3 million moving parts in an onboarding program since it happens across so many departments, mostly outside of sales. Because of this, it’s easy to lose our way during onboarding. One of the most important hindrances is the lack of investment — both in effort and money — in onboarding.
How to Stop Prospect Ghosting and Move Stalled Deals
In today’s world, it’s (unfortunately) become the norm for deals to stall out—even when everything felt great on the call.
The Best Sales Coaching Questions Ever
Learning to be a great sales coach is hard – really hard. It’s the hardest thing we teach new managers who were formally reps. Now, it’s not as hard as climbing Mt. Everest or teaching your grandma how to order presents online, but it’s rough.
Ultimate Guide to Building Your Sales Team Development Plan and Budget
Building your sales team development plan and sales training budget for the next year can be daunting. That’s why I’ve compiled tips from my 20+ years in the industry to help make this as painless as possible!
Call Bridging 101: Paving the Way for a Follow-up Sales Call
Call Bridging is a critical skill if you’re used to face-to-face selling and now working the phones. In my previous posts, I talked about call productivity and setting call goals as critical skills when transitioning from traditional selling to virtual selling.