NICE TO MEET YOU.
Factor 8 is an award-winning inside sales training and consulting firm catering only to inside sales. With decades of time in the trenches and first-hand experience with over 200 inside sales organizations, we’ve been turning Inside Sales teams into high-performing overachievers since 2007. At Factor 8, we think theory stinks. We’re known for delivering customized, actionable solutions that quickly drive top-line growth.
The Factor 8 story starts with Lauren's first sales management role back in the 90's when we still used tape recorders hooked up to desk phones. Fast forward 15 years and here's what LB learned: Most training sucks, selling over the phone is scary to a lot of people at first, inside sales is a confidence sport and she hated her boss. It was time to do her own thing. Factor 8 is born. The first year was spent doing favors for friends then Factor 8 started to come into focus. We specialized in sales - inside sales. We were special. Word spread. Today we still act like this outsourced training department for sales leaders and 100% of our business is referral and repeat business. Totally awesome, right?
MEET THE FACTOR 8 FAMILY.
All Factor Advisors have at least 10 years of experience in Inside Sales, have led sales teams, service + sales teams, product management and training teams, OD, inbound, change management, and more. They're great translators and natural coaches. And, LB says she'd go on vacation with anyone on her team so we accept that as a promise.
A twenty-year veteran of the Inside Sales industry, Lauren has worked as both the Director of Sales and the Director of Training while traveling the world to launch Inside Sales teams. Lauren has worked with in-house and outsourced sales teams selling outbound, inbound, via chat, direct, field-teamed, & channel. Her primary industry experience is in IT, Software, and Distribution. Corporate experience & clients include SAP, Sony, Waste Management, Ingram Micro, Grainger, Microsoft & Google. Lauren founded Factor 8 in 2007.
Steve SharrVice President
With over 20 years of experience in sales leadership, Steve has led field & inside sales teams through startup, territory expansion, acquisition campaigns, & product launches. Working with corporate giants like Verizon, IBM, HP, Telstra, and Teletech, Steve excelled in creating sales strategies that fueled growth & profitability. His former roles included Sales, Sales Management, International Senior Director, & GM. Steve joined Factor 8 in 2010 and leads our benchmarking and ISOI line of business.
Kathleen LilesSenior Advisor
Kathleen has over 30 years of sales experience – 13 years of Inside Sales. She spent her time working in technology, manufacturing and pharmaceutical industries in roles from team leader to organizational development and training management. With Factor 8, Kathleen leads our largest training implementation projects, competency and process work, and serves as our training manager and train-the-trainer specialist. Kathleen joined Factor 8 in 2008.
John HealyVice President, Sales
John brings over 15 years of Inside Sales and Sales Leadership expertise to Factor 8. He has built and led B2B and public sector sales teams throughout the IT industry with Logicalis, Taxware, and CDW. His passion for driving sales results is matched by his desire to maximize the development of the people that he works with. John holds a Masters in Organizational Leadership, and has served as a mentor and coach for existing and aspiring leaders throughout his career. His unique combination of academic and real work experience has earned him “best coach” designation from many teams. John joined Factor 8 in 2014 and leads our “Coaching as a Service” and Leadership Development lines of business.
Leveraging her 17 years of experience in software and technology sales, Regina helps our clients drive growth, while maintaining focus on the customer experience. She was recognized as the “2015 Executive of the Year” by the American Association of Inside Sales Professionals. Serving most recently as Sr. Vice President of Corporate Sales & Software, Regina had dual responsibility leading Corporate Sales, as well as the Software practice at PCMall. She engaged Factor 8 to benchmark her Inside Sales organization, and train sales management. She was so thrilled with the results, she traded her executive office to join the Factor 8 team in late 2015.
Kelly brings 20 years of hands-on Inside Sales & Sales Leadership expertise to the Factor 8 Team. From a top producing Rep at a Fortune 250 company to a P&L owner for outsourced teams of several hundred reps selling on behalf of IBM, Sony, F5 Networks and Verizon SaaS. He’s led teams of inbound and outbound including account management, acquisition, Cross and Upsell, Service, Renewal, Support, and Quality Assurance. And like several of the Factor 8 team, Kelly has been a Factor 8 client and student! A participant in a vigorous six-month Leadership Academy, Kelly graduated as the MVP of his class.
Chandra KeelBusiness Manager
Chandra is the Factor 8 super hero behind the scenes – ensuring calendars, contracts, invoices, and travel are all coordinated while keeping the Factor 8 team in line. She’s a whiz with IT, business process, and legal agreements while bringing over ten years of inside sales and BPO experience to the team. She’s worked with the executive levels of of companies like Google, Facebook, Eli Lilly, Colgate, Bank of America, Steelcase and many more.