Inbound Selling

Close for More

MAXIMIZE EVERY CUSTOMER TOUCH

Great inbound sellers don’t waste a second. They enhance our brand, improve customer experience and suggest total solutions that translate to higher lines/order, higher closer percentages and increased revenue.

Building Inbound Super Reps requires:

  • Creating confidence in their selling role
  • Delivering killer openings that engage customers
  • Exhibiting call control
  • Asking questions to find the whole need
  • Customer education and value proof
  • Training to ask for commitments and orders on every call
  • Generating confidence to overcome objections

“Prior to Factor 8, 60% of our sales team was meeting the quality goal… now 92% of the team is meeting their quality goal! (That’s an over 50% improvement)!”

Elizabeth Cecini, Oakwood Inbound Sales and Service Manager

WHAT’S COVERED?

Level 1 – OPEN FOR BUSINESS

CONTENT

  • The difference between serving & selling
  • The difference between selling & consultative selling
  • Call openings that build confidence & engagement
  • Gain customer trust & call control
  • Quickly qualify customer needs
  • Deliver positive branding & experience
  • Set customer expectations

OUTCOMES

  • More call time with the right customer (& less time with the wrong ones!)
  • More opportunities in the funnel

Level 2 – SOLVE A PROBLEM

CONTENT

  • Uncover stated & unstated needs
  • Discover customer values & drivers to close more
  • The 4 questions that determine your recommendation
  • Build stronger customer rapport
  • Educate customers on solutions & value
  • Wrap solutions with add-ons for the customer

OUTCOMES

  • More quotes
  • Higher average quote size
  • Higher close percentage

Level 3 – FIND THE YES

CONTENT

  • Confidently propose solutions with value
  • Uncover & educate on differentiators
  • Ask for the sale
  • Gain customer commitment on every call
  • Handle upset customers
  • Overcome your top 3 objections

OUTCOMES

  • Higher close percentage
  • Increased revenue

After participating in five days of new hire sales training, the outsourced team trained by Factor 8 out-performed the incumbent teams close and revenue targets- in WEEK ONE.


I’m in love. How do I contact you?

We’re glad to hear it! Head on over to our Contact page or pop John an email at info@factor8.com. He’s the tall bald one.


Can you show me your classes?

We sure can. Our classes are like no other. They’re interactive, real-time training classes that can be applied immediately. You can’t hide in our classes! Check out our other classes here.


Hmm. What are others saying?

We’re glad you asked. We’re delighted to see how class participants have transformed the way they work – they’re crushing their goals. Check out the unbiased reviews over at AA-ISP. We can’t edit these!