"I have been setting up the call a little better with my intentionality and ability to frame the call. It is way better, crisper, and clearer for me. I have probably asked 20% more questions than I normally do rather than going into action/suggestions, definitely a change there. Little tiny refinements add up to significant improvements. So overall, a positive experience for me. "
Craig, Managing Director

“Since joining boot camp, there has been so much engagement from staff being able to solve their own problems. It is less of me having to do guess work for them. I am regularly asking “have you tried this, have you tried that?” It allows my team to solve their own problems and that is quite nice. It has been a whole lot less stressful when they can be a part of the solution with me giving them just a set of directions.”
Ernest, Sales/Call Center Manager

"The [boot camp] sessions are highly effective and the change I have seen has brought real structure into my call coaching sessions. I could see how we could effectively overcome the skill gaps with some of our reps. Boot camp has been great. Previously, I just wanted to do it all and that’s not possible. My reps are able to ask more questions and I’ve overall become a better manager."
Toby, Inside Sales Manager

"I originally joined the Call Coaching Boot Camp to help myself better manage my reps, but I am now helping my mangers implement their coaching schedules and I regularly listen in on their coaching calls. I provide them coaching on their rep coaching. This has been the most successful part."
Stephanie, Sales Director