TURN COLD CALLS INTO CONVERSATIONS THAT CONVERT
Inside sales reps (ISRs) are responsible for driving new revenue, whether they’re working fresh leads, cold lists, or re-engaging dormant accounts. But when reps aren’t trained to sell strategically, they fall into common traps, like cherry-picking the easiest leads, skipping over outdated data, and focusing on activity over results. Before long, burnout sets in, and conversations start to sound scripted instead of real.
Train your inside sales reps to:
- Capture attention fast and earn conversations
- Qualify effectively and move prospects to next steps
- Balance quality outreach with smart volume
- Overcome brush-offs and keep prospects engaged
- Close smaller deals quickly to build pipeline momentum
When ISRs build these skills, teams see:
- More meetings booked and higher connect rates
- Healthier pipelines filled with new opportunities
- Improved conversion from first call to closed deal
- Increased new-logo revenue
Each inside sales training program is customized to your team’s experience level and goals, so every session delivers practical, measurable results that drive sales acquisition success.
CHOOSE YOUR OWN ADVENTURE
Whether you’re a solo seller, a frontline manager, a fast-growing sales org, or an enablement team building your own program, every Factor 8 solution blends interactive eLearning with live coaching, workshops, and tools so you get training that sticks.
Best for: sellers, managers, or teams with more bandwidth than budget.
- 40+ interactive, role-based eLearning courses for reps and managers
- Scripts, templates, coaching guides, and call recordings built in
- Real-world examples and interactive practice
- New training resources added regularly
Best for: small teams (under 10) needing ongoing skills coaching.
- On-demand courses paired with live group coaching
- Call grading and skill development from Factor 8 experts
- Manager involvement and certification upon completion
Best for: growing sales teams (10+) ready for customized training.
- Fully tailored live workshops and coaching sessions
- Real-time calling and skill application
- “Coach the Coach” manager training
- Ongoing support and performance tracking
Best for: enablement teams building or scaling in-house training.
- Exclusive to Factor 8: soft copies of our instructor-led sales workshops
- Train-the-trainer and manager coaching support
- LMS-ready content you can brand, edit, and deliver as your own
- Long-term license with ongoing updates and partnership support
See Our Training in Action
Take a quick look inside our virtual and in-person workshops. This short highlight reel shows the energy, interaction, and hands-on practice that make Factor 8 training different; from reps building real skills to managers learning how to coach with confidence. It’s a fast way to see what your team will experience.
Want to see our Inside Sales Rep and Sales Acquisition Training curriculum?
EXAMPLE OF WHAT’S COVERED
All of our sales training programs for inside sales reps are customized to your team’s needs and experience.
Below is an example of what’s covered during inside sales training.
Level 1 – Prospecting & Pipeline Building
CONTENT
- Create a daily plan to uncover new opportunities
- Deliver introductions that earn attention and interest
- Qualify leads effectively to build a healthy pipeline
- Leave voicemails and messages that get twice the callbacks
- Build rapport quickly and make conversations feel natural
- Perfect your value prop for phone-based selling
OUTCOMES
- Higher connect and conversation rates
- More qualified leads entering the funnel
- Increased call confidence and consistency
- Early momentum in pipeline creation
Level 2 – Discovery & Opportunity Creation
CONTENT
- Overcome brush-offs and re-engage prospects
- Ask stronger questions that uncover real business needs
- Listen actively to align your solution to customer goals
- Identify decision-makers and influencers early
- Lead confident, engaging discovery calls that move deals forward
OUTCOMES
- More meaningful customer conversations
- Faster movement from lead to opportunity
- Higher conversion rates and show rates
Level 3 – Selling Value & Closing Deals
CONTENT
- Apply business acumen to connect solutions to value
- Tell customer stories that create urgency and credibility
- Use value-based selling instead of feature dumping
- Overcome objections with confidence and empathy
- Ask for commitments that close the sale
OUTCOMES
- Higher close rates and deal sizes
- Increased revenue from new customers
- Sustainable growth through effective sales acquisition
Got questions about our ISR and sales acquisition training? We’re here to help! Book a call today.
200% increase in quota attainment one month post-training.
I’m in love. How do I contact you?
We’re glad to hear it! Head on over to our Contact page or shoot us an email at info@factor8.com.
Can you show me your programs?
We sure can. Our programs are interactive, real-time training classes that can be applied immediately. Download our inside sales rep training course curriculum here.
Hmm. What are others saying?
We’re glad you asked. We’re delighted to see how program participants have transformed the way they work – they’re crushing their goals. Check out our customer testimonials here.
“Factor 8’s sales program was an integral part of moving our new sales agents from 50% to goal to well over 150% to goal. Even tenured field reps wanted the training.”
Hugh Jones, SVP Call Center Operations, Oakwood Worldwide
Want more info about our Inside Sales Rep Training?
Download our Sales Acquisition Training Brochure today!