Virtual Call Center Sales Manager Training
Good agents don’t make good managers unless you train them how.
Call Center Sales Reps and Call Center Sales Leadership require entirely different sets of skills – that’s why promoting top agents fails so often. Arm the leaders of your customer service sales teams with more than HR management theory. Give them real tactical job skills like coaching calls, running meetings, conducting agent 1:1’s and driving sales performance.
WHO WE WORK WITH
“We estimate 250% Return on Investment from the Factor 8 Leadership Program.”
Gail Burton, Human Capital Director
OUR PROGRAMS
CALL CENTER SALES MANAGER TRAINING
Leave Management 101 to HR. Our experts deliver real job training for Virtual Sales Managers. You won’t find this level of tactical expertise anywhere else.
CALL CENTER LEADERSHIP TRAINING FOR SALES MANAGERS
Developed for budding sales directors and VPs, these next-level skills will transform managers, directors, or VPs into senior-level leaders.
AWARD-WINNING CALL CENTER SALES MANAGER TRAINING
What can we say? We’re a little bit proud! We strive to be the best but the real reward is when our clients and peers think we’re the best. See our awards here.
WHY INVEST IN TRAINING?
Do you need help justifying the budget? Studies prove that organizations who employ professional training programs outperform their counterparts who do not.
WHY CLIENTS CHOOSE US
Our sales management training is proven to make managers more successful by teaching them the skills they need to better manage their day and their reps.
WHAT SALES MANAGEMENT CLASS PARTICIPANTS ARE SAYING
Best Sales Manager Training–EVER! They provided the best training I have ever received. It was so beneficial to see how to develop my team and give the most productive and beneficial feedback. I would recommend this company and training to any organization wanting to grow their sales managers and representatives to the next level or two or five.
I participated in the Factor 8 Call Coaching Bootcamp and enjoyed every single minute of the training. The most valuable thing is the balance between e-learning and hands-on execution. Most training gets lost when not applied, but the energy Factor 8 delivers coupled with the active participation of each attendee trying the “COACHN” model instantaneously makes it very sticky.
The sales management courses are extremely interesting and well-timed. The online resources were very relevant to my role and our organization. The in-person training was very well-led and beneficial. I immediately benefited from the training and put into action most of the tips and best practices I learned during the course. I highly recommend it!
“Being able to get that open and honest feedback that our Sales Leaders could act upon and execute right away…that was huge.”
Dave Brown, SVP, Sales at Fleetmatics USA Inc
READY TO TAKE YOUR TEAM TO THE NEXT LEVEL?
I’m in love! How do I contact you?
We’re glad to hear it! Head on over to our Contact page or shoot us an email at info@factor8.com.
Can you show me your programs?
Our programs are interactive, real-time training classes that can be applied immediately. Request more info on our programs below.
Hmm. What are others saying?
We’re delighted to see how program participants have transformed the way they work – they’re crushing their goals! Check out our customer testimonials here.
OUR SALES TRAINING PROGRAMS
Choose from 40+ different rep and manager sales training courses.
Interactive Training Course(s)
Practice Tests & Quizzes
Guides, Templates & Cheat Sheets
Access to Customer Support
Access to Call, Video, and Activity Libraries
Bi-Weekly New Content
Guided Learning Path
Certificate
Instructor-Led Training
1:1 & Group Coaching
Live Workshops
Custom Development Plans
Assessment & Recommendations
Alignment to Onboarding & Career Paths
Choose from 5 skill-based programs and get access to 6 courses.
Interactive Training Course(s)
Practice Tests & Quizzes
Guides, Templates & Cheat Sheets
Access to Customer Support
Access to Call, Video, and Activity Libraries
Bi-Weekly New Content
Guided Learning Path
Certificate
Instructor-Led Training
1:1 & Group Coaching
Live Workshops
Custom Development Plans
Assessment & Recommendations
Alignment to Onboarding & Career Paths
Choose from 5 role-based subscriptions (monthly or annual).
Interactive Training Course(s)
Practice Tests & Quizzes
Guides, Templates & Cheat Sheets
Access to Customer Support
Access to Call, Video, and Activity Libraries
Bi-Weekly New Content
Guided Learning Path
Certificate
Instructor-Led Training
1:1 & Group Coaching
Live Workshops
Custom Development Plans
Assessment & Recommendations
Alignment to Onboarding & Career Paths
Customized online and instructor-led sales training for teams of 10+.
Interactive Training Course(s)
Practice Tests & Quizzes
Guides, Templates & Cheat Sheets
Access to Customer Support
Access to Call, Video, and Activity Libraries
Bi-Weekly New Content
Guided Learning Path
Certificate
Instructor-Led Training
1:1 & Group Coaching
Live Workshops
Custom Development Plans
Assessment & Recommendations
Alignment to Onboarding & Career Paths