Virtual Call Centre Sales
Training Programs

Inside sales training for BDRs, SDRs, ISRs, account executives,
inbound, account managers, customer success, and more.

Virtual Call Centre Sales Training Programs

Live calling and coaching DURING sales training

Most call centre sales training on the market today addresses a narrow window of selling: what to do when you’re face-to-face with the decision maker. So, how often do your reps get to do that? They need help finding that decision maker, getting them on the phone, and keeping them engaged. Not to mention voicemails, emails, and closing for the next call. Don’t do sales theory, let’s train them together on how to do their job.

Taking our sales representative courses online gives your team the skills they need to succeed in remote selling situations. Selling online requires a different approach than selling face-to-face, so make sure your sales representatives know what to do.

Concentrix
Momentum
TTEC

CHOOSE YOUR OWN ADVENTURE

Whether you’re a solo seller, a frontline manager, a fast-growing sales org, or an enablement team building your own program, every Factor 8 solution blends interactive eLearning with live coaching, workshops, and tools so you get training that sticks.
On-Demand Training
Unlimited self-paced virtual sales training

Best for individual sellers, managers, or small teams with more bandwidth than budget

  • 35 interactive virtual sales courses
  • 15 sales manager courses
  • 3,000+ videos, cheat sheets, guides, activities, templates, and tools
  • Real recorded sales calls
  • Guided learning paths by role (BDR, AE, AM, manager, etc.)
  • New content and resources added regularly
  • Unlimited on-demand development tools
  • Self-paced, budget-friendly training
Classes + Coaching
I need help with training and coaching

Best for small teams (under 10) needing expert sales coaching support

  • 35 interactive virtual sales courses
  • 15 sales manager courses
  • 3,000+ videos, cheat sheets, guides, activities, templates, and tools
  • Real recorded sales calls
  • Guided learning paths by role (BDR, AE, AM, manager, etc.)
  • New content and resources added regularly
  • Monthly expert group coaching sessions + call grading
  • Certification upon completion
Full-Service
Act like my personal sales training team

Best for growing sales teams (10+) needing a dedicated training partner

  • 35 interactive virtual sales courses
  • 15 sales manager courses
  • 3,000+ videos, cheat sheets, guides, activities, templates, and tools
  • Real recorded sales calls
  • Guided learning paths by role (BDR, AE, AM, manager, etc.)
  • Full training assessment + long-term enablement plan
  • Monthly live, customized sales training workshops
  • Real-time live calling, coaching, and call calibrations
  • Group coaching for reps + “Coach the Coach” training for managers
  • Ongoing accountability coaching and support
All-Access License
My team will customize & train your curriculum

Best for enablement teams or companies building internal training programs

  • 35 interactive virtual sales courses
  • 15 sales manager courses
  • 3,000+ videos, cheat sheets, guides, activities, templates, and tools
  • Real recorded sales calls
  • Soft copies of instructor-led sales training workshops (exclusive to Factor 8!)
  • Transferable to your LMS
  • Training assessments + enablement recommendations
  • Train-the-trainer sessions + “Coach the Coach” manager development
  • Long-term evergreen license with ongoing support (2+ year contract)
  • Customize with your branding and use for years to come

Want to see our sales training curriculum?

REP ROLES WE TRAIN

BDR training

BDR/SDR TRAINING

You want twice as many leads in the pipeline, right? Equip your Business Development Reps with the skills and coaching they need to DOUBLE their talk time and conversion rates.

account executive training

ACCOUNT EXECUTIVE TRAINING

You invested to get the leads, now can your team convert them? Leads are clues, not foregone conclusions. Help your AEs and Closers strategically uncover opportunities and increase revenue.

LEARN MORE

sales acquisition training

INSIDE SALES REPS & ACQUISITION TRAINING

Your teams is likely working from lists with little to no buying history; a true cold call. They need to know how to have business conversations that capture net new revenue and move opportunities through the pipeline.

LEARN MORE

customer success training

CUSTOMER SUCCESS TRAINING

You need your team to deepen relationships and grow revenue within existing accounts. We give your customer success reps the skills and confidence to uncover new opportunities and drive expansion.

LEARN MORE

inbound selling training

INBOUND TRAINING

You want your inbound team to maximize every customer touch. We help you build confident Inbound Sales Reps that know how to increase new opportunities and revenue.

LEARN MORE

 

account management training

ACCOUNT MANAGEMENT TRAINING

This team is the heart and soul of your business. We take them from being order takers to learning how to be account strategists. This means improved retention, account penetration, profitability, and growth goals.

LEARN MORE

 

We also offer sales management training to help frontline leaders coach more effectively, manage their time, run high-impact sales meetings, and lead stronger teams.

LEARN MORE

 

240% spike in qualified lead quantity and 30% increase in lead acceptance.

READY TO BE BEST-IN-CLASS?

Download our sales training brochures and learn more about our
customizable call centre sales training programs and curriculum.

READY TO BE BEST-IN-CLASS?

Download our sales training brochures and learn more about our customizable call centre sales training programs and curriculum.

FREQUENTLY ASKED QUESTIONS