Virtual Call Center Sales Training
SALES TRAINING FOR CUSTOMER SERVICE TEAMS
Your customer service agents have nearly unfettered access to your buyers, your users, and your influencers. They have unguarded conversations about the user experience, the chance to solve problems, and the opportunity to show they care. They also have the chance to gather more customer information, up-sell additional products or services, ask for referrals, and more.
Customer service agents have the ability to increase sales, so why not train them like you do your sales teams?
Factor 8 teaches call center teams how to increase revenue by up-selling, cross-selling, uncovering additional opportunities, and gaining referrals, all while keeping the customer relationship strong and customer experience intact.
“The reps that went through your training are my highest paid reps in the company; I’ve created a career path just for them. They’re like my Seal Team Six. They just get it.”
Michael Poe, SVP Operations &
HOW IT WORKS
We’ll cover how to define training objectives and track ROI
Our online courses teach maximum
conversion sales tactics to mastery
VIRTUAL COACHING SESSIONS
Reps meet for monthly coaching and
training with a Sales Advisor
PROVIDE YOUR FEEDBACK
What’s working and what can be
I’m in love. How do I contact you?
We’re glad to hear it! Fill out the form below or shoot us an email at firstname.lastname@example.org.
Hmm. What are others saying?
We’re glad you asked. We’re delighted to see how class participants have transformed the way they work – they’re crushing their goals. Check out our testimonials here.
ARE YOU READY TO BE BEST-IN-CLASS?
Fill out the form to request more information on our customizable call center sales training programs.