LIVE CALLING AND COACHING DURING TRAINING
Most sales training focuses on what to do once you’re face-to-face with the decision maker. But today’s sellers spend most of their time finding prospects, getting them on the phone, and keeping them engaged.
Our inside sales training programs are customized to your team’s needs, challenges, and goals—by role, experience level, and industry. Whether your sellers work from the office, at home, or in the field, they’ll build the skills and confidence to connect faster, ask better questions, and close more opportunities.
Every session combines real-world examples, live practice, and coaching designed to help reps apply new skills immediately and see measurable improvement where it counts most: talk time, conversion, and revenue.
CHOOSE YOUR OWN ADVENTURE
Whether you’re a solo seller, a frontline manager, a fast-growing sales org, or an enablement team building your own program, every Factor 8 solution blends interactive eLearning with live coaching, workshops, and tools so you get training that sticks.
Best for: sellers, managers, or teams with more bandwidth than budget.
- 40+ interactive, role-based eLearning courses for reps and managers
- Scripts, templates, coaching guides, and call recordings built in
- Real-world examples and interactive practice
- New training resources added regularly
Best for: small teams (under 10) needing ongoing skills coaching.
- On-demand courses paired with live group coaching
- Call grading and skill development from Factor 8 experts
- Manager involvement and certification upon completion
Best for: growing sales teams (10+) ready for customized training.
- Fully tailored live workshops and coaching sessions
- Real-time calling and skill application
- “Coach the Coach” manager training
- Ongoing support and performance tracking
Best for: enablement teams building or scaling in-house training.
- Exclusive to Factor 8: soft copies of our instructor-led sales workshops
- Train-the-trainer and manager coaching support
- LMS-ready content you can brand, edit, and deliver as your own
- Long-term license with ongoing updates and partnership support
See Our Training in Action
Take a quick look inside our virtual and in-person workshops. This short highlight reel shows the energy, interaction, and hands-on practice that make Factor 8 training different; from reps building real skills to managers learning how to coach with confidence. It’s a fast way to see what your team will experience.
Want to see our sales training curriculum?
SALES ROLES WE TRAIN
Explore our sales training by role, customized for every part of your revenue team.
240% spike in qualified lead quantity and 30% increase in lead acceptance.
FREQUENTLY ASKED QUESTIONS
Do you customize sales training for call center and contact center teams?
Yes. Factor 8 customizes advisor-led training around your customers, call types, sales motion, messaging, and real conversations so reps practice in the context they actually work in.
How is sales training different for call center teams?
Call center and contact center teams often need to balance service, speed, empathy, and selling. Effective training should help reps uncover needs, build trust quickly, recommend the right solution, and confidently ask for the next step.
Can sales training be customized to our customers and call process?
Yes. We tailor advisor-led training to your customers, call flow, common objections, messaging, and the skills your team needs most so reps practice in ways that feel relevant immediately.
What skills do call center sales reps need most?
Call center sales reps often need strong openings, listening, empathy, questioning, objection handling, product positioning, and closing skills. Training should help reps improve both customer experience and sales results.
Is your online sales training industry-specific?
Our online courses teach core selling skills across industries. For call center or contact center-specific customization, Factor 8 uses advisor-led training to tailor examples, coaching, and practice.